Specialist Doncaster pet food supplier – FourFriends is the sole distributor across the UK for a unique Swedish brand of pet food. Their unique products offer high quality, gluten free pet food with Aloe Vera and is endorsed by dog breeders and trainers across the country.
With health being top of most peoples’ agenda, FourFriends’ products have recently seen an unprecedented demand, so the time had come to invest in a more interactive and engaging website.
"The process of finding a website supplier was not easy, we are not really tech savvy people and the risk associated with making the wrong decision for us was high, so after a rigorous procedure we were delighted to find local business - Keane Creative."
With all websites, particularly e-commerce sites, the aim is to remove any fear and create trust. With this in mind, we helped FourFriends to improve the site offering customers a straightforward and intuitive experience. Not only does it now do this, but by registering their pet details when they buy, the site will give them a reminder when they may be getting low on stock and prompt them to place their next order.
With a loyalty scheme in place, the ability to see your purchase history and a dedicated area for professional breeders, the website caters for all their target audiences’ needs. For that added value extra, if you also register the birthday of your pet the website will provide a gift voucher to use.
“The team at Keane helped us through the difficult process of ensuring we got the ideal functionality and offered proactive advice on other elements that we had not considered. We made many trips and calls to Keane and they always treated us with patience and respect.
Once we had made that decision to go with Keane, the process went really quickly and the end result is amazing. As Keane are a full service Marketing company we are delighted that they can use their understanding of us to help improve our Marketing plans and activity, we look forward to a successful 2017”
Adrian Wilkinson – Founder and Director